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Computer Resources

One-On-One Computer ClassesPublic Computers

Public computers are available in the Adult Services Department, the Teen Scene and in the Youth Services Department. All public computers run on Windows XP (SP2) and provide Internet Access and Microsoft Office 2010 applications including Word, Excel, Access, PowerPoint and Publisher. Public computers accommodate most USB flash drives; flash drives are recommended for saving files.

Access to the public computers in Adult Services and the Teen Scene is managed by reservation software. Ask at the Reference Desk for more information about accessing and reserving public computers.

Youth Services Computer Stations

Public computers in Youth Services are reserved for Library patron aged 12 and younger. The computers provide Internet Access and Microsoft Office 2010 applications including Word, Excel, Access, PowerPoint and Publisher.

Father and son working on a Youth Services computerPublic computer users in Youth Services must sign up at the Ask Me Desk.

In addition to the Electronic Reference Stations described above, there are four "play-stations" in Youth Services which provide access to a variety of interactive multimedia games such as Oregon Trail and Bob the Builder.
Access to the YS "play-stations" is on a first-come-first-served basis.

Youth Services is also the home of the AWE Early Literacy Station.
Just for children 1st grade and younger and their caregivers, the AWE Early Literacy Station provides hands-on learning through proven computer games based in literacy skills such as "Bailey's Book House", "Millie's Math House", the "Jumpstart" series of programs and "Living Books".

Scanning & Faxing

Scan & fax items at the Library using our new SimpleScan station!SimpleScan Station

The SimpleScan station includes a touch screen with intuitive step-by-step directions to scan documents, photos or pages from a book. Save your scanned items to your email account, a flash drive, Google Drive, or directly to your smartphone or tablet at no charge.
The SimpleScan station also provides faxing using the same easy steps. Faxing costs $1.00/page.

With the SimpleScan station, there are no computers to reserve or log into, no hassle at all! Stop in and give it a try - it truly is simple.

Printing

All the public computers print to centralized Print Release Stations.

The Print Release station for Adult Services and the Teen Scene is located by the public computers, near the Reference Desk. It provides access to an HP LaserJet printer (b&w), and an HP Color LaserJet printer.
Printing costs $0.10/page for b&w; $0.20/page for color.

In Youth Services, the Print Release Station is located by the Internet computers and includes an HP LaserJet printer (b&w). Printing costs $0.10/page for b&w.

Add value to your Library card number and scan your card to pay for printing or pay with cash.

Print From Anywhere! (New!)

Send documents or web pages to print at the library's print station from anywhere -- your own computer, laptop, tablet or smartphone -- whether you are in the Library, at home, or anywhere!  Our standard printing charges of $0.10/page for b&w; $0.20/page for color apply. 

All you need to do is go to the web printing page and follow the steps to print your document -- there is no software to install!

The print release station is located by the public computers, near the Reference Desk on the first floor of the Library. Print jobs are held in the queue for 24 hours before being deleted.

Wireless Internet Access

Patron using a computer and the library WiFi

The Roselle Public Library offers wireless, "Wi-Fi," access to the Internet for users with wireless-enabled laptop computers and devices. The Library's network is open to all visitors free of charge and without filters. No special encryption settings, user names or passwords are required. The Library's Policy for Public Electronic Information, Services, and Networks applies to all Internet access in the building.

What's in it for you?

  • Access the Internet from nearly every public area in the Library.
  • No waiting or time limit.
  • Faster access than you might experience at home.
  • Access to your personal software and data on your own laptop, tablet or mobile device.

Limitations and Disclosures

  • Due to insurance limitations and warranties, Library staff is not allowed to configure users' laptops or mobile devices or install any devices or software on those computers. Library staff is not able to provide technical assistance of any kind for laptops, cards or configurations. If you need assistance, contact the manufacturer of your laptop or software.
  • The Library's wireless network is not secure, and the Library cannot guarantee the safety of your traffic across its wireless network. Information sent to or from your laptop can be captured by anyone else with a wireless device and appropriate software, within up to three hundred feet.
  • Anti-virus, security, and privacy protection is the responsibility of the user.
  • The Library assumes no responsibility for any alterations or interference with a laptop's configuration, operation, or data files resulting from connection to the Library's wireless network.
  • The Library is not responsible for any changes you make to your computer's settings.
  • The Library assumes no responsibility for damage, theft, or loss of any kind to a user's equipment, software, data files or other personal property brought into or used at the Library.
  • The Library cannot guarantee that the service will be available at any specific time or that the connection will have any specific quality or speed; there is no guarantee that you will be able to make a wireless connection.
  • The connection shall not be used for illegal or capacity-hogging purposes, nor shall it be used in such a way to violate library policies.
  • By clicking on the "I AGREE" button to connect to the Library's wireless network, users are agreeing to abide by all Library policies. If you successfully connect, you will be taken to the Roselle Public Library's website.

If you have questions about the Library's wireless Internet access, please read the Wireless FAQ (Frequently Asked Questions) below. For general questions about the Library's computer resources, email Technical Services.

Wireless Internet Access FAQ (Frequently Asked Questions)

  1. What do I need to connect to the wireless network in the Library?
    You need an 11Mbps 802.11b, 802.11g or 802.11n wireless network card. Many new laptop computers have wireless built-in. Check with your laptop manufacturer for your options.
  2. Is it difficult to connect to the wireless network?
    Not usually. Most laptops that come configured for wireless access can automatically pick up the wireless signal. If yours does not, you will have to know how to use your wireless device's configuration software to connect to the wireless network.
  3. I can't get a Wi-Fi signal, but the person next to me can.
    Not all wireless cards are the same. The quality of your card versus your neighbor's can be quite different.
  4. I got this message when I tried to access your wireless network: "WEP connection required."
    Our wireless network does not require a WEP key to connect. A user in the Library might see a list of several available wireless networks in the neighborhood; some are secured (and need a WEP key) and some are unsecured; the library's wireless network is unsecured. The user may need to select the library's network from the list. The SSID (or, name) of the Library's network is "Library_WiFi."
  5. Do all PDA's support wireless?
    While not all PDA's support wireless, several manufacturers have adopted the 802.11b standard.
  6. Will my Macintosh work with wireless in the Library?
    Yes, as long as it supports 802.11b, 802.11g or 802.11n wireless.
  7. Do I need special software or drivers to connect?
    While you won't need special software, up-to-date drivers have remedied many connection problems. The drivers included with the card may be several generations old. Updates are usually available on the vendor's website.
  8. What is the difference between 802.11a, 802.11b, 802.11g, etc?
    802.11a (aka Wi-Fi5) - Theoretical speeds up to 54 Mbps (with a fallback to 48Mbps, 36Mbps, 24Mbps 18Mbps, 12Mbps, 9Mbps, 6Mbps) in the 5 GHz band, however not compatible with 802.11b.
    802.11b (aka Wi-Fi) - Theoretical speeds up to 11 Mbps (with a fallback to 5.5 Mbps, 2 Mbps and 1 Mbps) in the 2.4 GHz band, most popular standard with the majority of HotSpot locations and equipment utilizing this.
    802.11g - Theoretical speeds up to 54 Mbps (with a fallback to 48 Mbps, 36 Mbps, 24 Mbps, 18 Mbps, 12 Mbps, 11 Mbps, 9 Mbps, 6 Mbps, 5.5 Mbps, 2 Mbps, 1 Mbps) in the 2.4 GHz band, extremely fast AND compatible with 802.11b.
    802.11n - Theoretical speeds up to 600 Mbps and backward compatible with 802.11a/b/g.
    The Library's wireless network supports 802.11a/b/g/n.
  9. Is technical support available from the Library staff?
    No. Technical support from the library staff is not available. You must be familiar with your device and know how to set it up for wireless access.
  10. When can I use the Library's wireless network?
    Wireless Internet access is available to users during the hours that the Library is open.
  11. How long does my connection last?
    We have not implemented any sort of time limit presently; however, we reserve the right to do so at a later date.
  12. Is there a charge to connect to the wireless network in the Library?
    There is no charge for using the Library's wireless network with your wireless-capable device.
  13. Can I connect to the printers and other software via the wireless network?
    Yes, we now have Web Printing so you can send print jobs from your laptop, tablet or smartphone, to the Library's print release station in Adult Services. Just go to the web printing page and follow the steps to print your document.
    The print release station is located by the public computers, near the Reference Desk on the first floor of the Library. Print jobs are held in the queue for 24 hours before being deleted.
  14. What do all the acronyms mean?
    AP - Access Point
    ISP - Internet Service Provider
    SSID - Service Set IDentifier
    VPN - Virtual Private Networking
    WEP - Wired Equivalent Privacy
    WI-FI- Wireless Fidelity
    WISP - Wireless Internet Service Provider
    WLAN - Wireless Local Area Network
  15. I don't have a laptop computer. How can I use the wireless network?
    Unfortunately, the library does not have laptop computers for loan. You are welcome to use the Library's public computers.
  16. Does the wireless network pose a health hazard?
    No, the wireless network does not pose any health risk. It uses radio signals within the spectrum of safety. While there will always be controversy over the safety of exposure to radio signals, it is something we are exposed to whether we have a wireless network or not.
  17. Will Bluetooth transmissions interfere with my Wireless connection?
    It is unknown whether Bluetooth transmissions will interfere with Wireless connections at this time. Bluetooth does transmit in the same frequency range as Wireless so it is possible that the transmissions may interfere with each other.
  18. Can a cell phone interrupt my connection?
    A cell phone probably won't interrupt your connection, however there are cordless phones and microwave ovens that operate within the frequency range of the Library's wireless network (2.4 GHz and up) that can cause interference with the connection.
  19. What else can interrupt my connection?
    Wireless connections use radio waves. Anything that can interfere with radio waves can also interfere with your wireless connection. Wood, people, walls and book shelves can all cause the signal to be interrupted or weakened. If you experience a connection problem try moving to a different part of the Library or within sight of the Access Point (AP).
  20. Why does the wireless network data transfer rate vary?
    There are several possibilities including:
    1. Your distance from the Access Point and/or obstructions that might be in the way (see above).
    2. The number of people using the connection. Since a wireless network is a shared network, if several people are using the network then users might experience slower connections.
  21. I think I got a virus from your Hotspot.
    Hotspots do not produce viruses. They come from the Internet, often as attachments to e-mail. It is strongly recommend that all users have anti-virus protection and a personal firewall installed on their laptops.
  22. I have a question that is not answered here.
    For general questions about the Library's wireless network, email Technical Services. For specific questions about your hardware or software, contact the manufacturer.